Privacy Policy

Privacy Policy

This Privacy Policy defines and informs the basic guidelines for handling all personal information collected and used by Semba Corporation (“Semba”) in the course of our business.

1. Compliance with laws and regulations concerning the protection of Personal Information

Semba will comply with the Act on the Protection of Personal Information, other relevant laws and regulations, norms, guidelines, and this Privacy Policy.

2. Establishing the management system for information asset management

Semba will build and make continuous improvements to the information security management system in order to prevent unauthorized access to personal information, leakage, loss, alteration, or misuse of personal information.

3. Proper acquisition, use, and provision of Personal Information

Semba will obtain personal information by lawful and fair means.
Semba will clarify the purpose(s) of using personal information, and use the information within the scope of purpose(s).
Without the individual’s consent, Semba will not provide personal information to any third party except for cases required by related laws or regulations.

4. Response to complaints and consultation

Semba will respond appropriately and promptly to complaints and consultations from the individual regarding the handling of personal information.

5. Proper management and securement of accuracy of Personal Information

Semba will sincerely correspond in light to the laws and social norms when Semba receives the individual(s) request for disclosure, correction, or deletion of their personal information.

The handling of Specific Personal Information and Individual Number(s) shall be based on the “Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures,” and the Action Plan and Policy shall be determined separately based on the “Basic Policy on the Proper Handling of Specific Personal Information.”

SEMBA CORPORATION
June 5, 2019

Handling of Personal Information

In accordance with the “Act on the Protection of Personal Information,” we, Semba, hereby announce the following.

Provided, however, that, with regard to the matters to be publicly announced regarding the purposes of utilization of Specific Personal Information and Individual Number(s), the separately announced “Basic Policy on the Proper Handling of Specific Personal Information, etc.” shall take precedence.

1. Public Announcement of Matters Concerning the Purpose of Utilization of Personal Information

We will use the personal information we have collected only to the extent necessary to inform our business objectives or to carry out our business activities. Personal information will be utilized for the following specific purposes.

Type of Personal InformationPurpose of Utilization

Customer’s Personal Information

Personal information on clients, other business partners, and potential business partnersThe information will be used for the purpose of business communication and correspondence, management of contracts, execution of transactions, sending information about our services and business activities, and the performance of related and incidental operations (including after-sales services).
Personal information of customers who take part in our questionnaires and other surveys, etc.The information will be used for the purpose of improving the quality of our products, services, and operations, as statistical data that does not identify individuals.
Personal information received from our clients in connection with work entrusted to usThe information will be used for the purpose of conducting commissioned work from our clients such as surveys, statistics, planning, inputs, editing, and other business processing related to personal information.
Personal information of customers who participate in events planned and operated by usThe information will be used for the purpose of our event management and administration, survey requests, etc.

Information Obtained from Inquiries

Personal information of customers who contact usThe information will be used for the purpose of responding to inquiries, keeping records of responses, and requesting questionnaires.

Public Relations Information

Personal information related to our public relationsThe information will be used for the purpose of responding to various inquiries submitted to us and sending promotional information.

Job Applicant Information

Applicants who have applied for employment or have been introduced to us by a recruitment agency for the purpose of employment screeningThe information will be used for the purpose of employment screening.

Human Resources Information

Personal information of our employeesThe information will be used for the purpose of employment, personnel management of employees, etc.
Personal information of our former employeesThe information will be used the purpose of compliance with labor-related laws and regulations and for emergency contact purposes.

Shareholder Information

Our shareholder’s personal informationThe information will be used for the purpose of shareholder management.

In cases where the information is to be used for purposes other than listed above, the purpose of utilization will be notified or publicly announced on a case-by-case basis.

Please note, however, this excludes cases in which the purpose of utilization is recognized to be clear from the circumstances of acquisition, and other cases in the following items where notification or announcement of the purpose of utilization is not required by law.

a. When it is recognized that the purpose of utilization is clear in consideration of the circumstances of the acquisition.

b. Cases in which notifying the person about the purpose of utilization or publicly announcing it may harm the life, body, property, or other rights or interests of the person or a third party.

c. Cases in which notifying the person about the purpose of utilization or publicly announcing it is likely to harm Semba’s rights or legitimate interests.

d. Cases in which it is necessary to cooperate with a national government organ or a local government in executing the affairs prescribed by laws and regulations, and in which notifying the person of the purpose of utilization or publicly announcing it may impede the execution of those affairs.

Please note that personal information may be shared among the following companies in our group in order to achieve the purpose of utilization.

(Domestic Corporations) Sobi Corporation, Nonscale co.

(Overseas Corporations) Hong Kong Semba Ltd., Taiwan Semba Co., Ltd., Semba Singapore Pte. Ltd., Semba (Shanghai) Co., Ltd., Semba Vietnam Co., Ltd., Semba Malaysia.

2. Provision of Personal Information to Third Parties

We will not provide personal information to third parties other than subcontractors without the prior consent of the person concerned.
Please note, provided, however, that this does not apply to the following cases, which are exceptions to the law.

a. When required by laws and regulations.

b. When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person concerned.

c. When it is especially necessary to improve public health or to promote the sound upbringing of children, and it is difficult to obtain the consent of the person concerned.

d. Cases in which the handling of personal information is necessary to cooperate with an individual or entity entrusted by either a national government organ or a local government to execute the affairs prescribed by laws and regulations, and in which obtaining the consent of the person concerned is likely to impede the execution of the affairs concerned.

Please note, in cases where the handling of personal information is entrusted to a subcontractor, we will appropriately supervise the subcontractor to prevent leakage or re-provision of personal information by means of contractual obligations, etc.

3. Matters concerning requests for disclosure of Personal Information and complaints

We will respond to requests for disclosure, notification of purpose of utilization, correction, addition, deletion, suspension of use, elimination, and suspension of provision to third parties (“Disclosure, etc.”) of personal information collected from the person (or a representative), as well as complaints. 

Items Subject to “Request for Disclosure, etc.” and Purpose of Utilization

The items of personal information subject to “Request for Disclosure, etc.” are as follows.

Items(1) Full name (2) Address (3) E-mail address (4) Telephone number
(5) Date of birth (6) Place of employment (7) Affiliation (8) Position
Please note that we may decline to respond to requests for disclosure of personal information items other than those listed above if there is a possibility of a significant hindrance to the proper conduct of our business.
Purpose of utilizationThe purpose of utilization is the same as the purpose of our use of personal information described in the section 1 above.

Contact for Requests for Disclosure, etc.

For requests for disclosure, etc., please contact us using the form below.

 (Your personal information is protected by encryption.)

Please note that we will not accept any requests made in person at our office.

Contact for Complaints (Inquiry Form)

To file a complaint, please contact us using the form below.

 (Your personal information is protected by encryption.)

Please note that we do not accept any inquiries made in person at our office.

4. Use of Cookies, etc.

Cookies are used in some areas of our website to improve services and to provide customers with more personalized services.

What are Cookies?

Cookies are small text files that contain information about your visit to a website on your computer (or other Internet-capable devices such as smartphones or tablets). By using cookies, we can obtain information such as the number of times your computer has visited our website and the pages you have visited. The information collected through cookies does not contain any “information that can identify an individual customer.”

You can turn off cookies in your browser settings. Even if you disable cookies, you will not have any problems using this website.

Purpose of Using Cookies

We use cookies to help us improve our services and tailor them to suit our customers’ interests and needs by understanding how the customers use the services provided by this website.

Use of Google Analytics

a. This website uses Google Analytics, a service provided by Google, Inc., to track visitor traffic.
Google Analytics uses cookies issued by Semba to analyze the usage of this website. We receive the results of that analysis (such as Google Analytics reports on user attributes and interest categories) from Google, Inc. to understand how our customers visit our website.

b. The information on visitors that is collected, recorded, and analyzed by Google Analytics does not contain any information that identifies specific individuals.

Such information will be managed by Google Inc. in accordance with Google’s privacy policy.
Please refer to the Google Analytics website for an explanation of the Google Analytics Terms of Use and Google’s website for an explanation of Google’s Privacy Policy.

c. If you wish to disable Google Analytics, you can download and install the “Google Analytics Opt-Out Add-on” from the Google Opt-Out Add-on Download page and change the add-on settings on your browser. If you disable Google Analytics, Google Analytics will also be disabled on other websites you visit, but you can reactivate Google Analytics by resetting the add-on setting on your browser. 

Use of Microsoft Clarity

a. This site uses Microsoft Clarity, a service provided by Microsoft Corporation, to monitor the usage of this site.
Microsoft Clarity uses cookies issued by the Company to analyze the usage of this Site. We receive the results of this analysis from Microsoft to understand how our customers use our site.

b. Your information collected, recorded, and analyzed by Microsoft Clarity does not contain any information that identifies you as a specific individual.In addition, Microsoft does not collect any personally identifiable access information.
Access information collected through the use of Clarity is managed in accordance with the Microsoft Privacy Statement.

Basic Policy on the Proper Handling of Specific Personal Information, etc.

This Basic Policy on the Proper Handling of Specific Personal Information, etc. establishes the basic policy for the organization to ensure the proper handling of Specific Personal Information and Individual Numbers (Specific Personal Information, etc.) in accordance with the “Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedures.” 

1. Name of Company

SEMBA CORPORATION

2. Compliance with Related Laws, Regulations, Guidelines, etc.

We will handle Specific Personal Information, etc. appropriately in compliance with the “Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedures,” the “Act on the Protection of Personal Information,” and other laws and regulations, as well as the “Guidelines on the Proper Handling of Specific Personal Information (For Business Operators)” and other guidelines.

3. Purpose of Utilization

We will use Specific Personal Information, etc. for the following purposes.

Specific Personal Information, etc. (including tasks related to those listed on the right) related to executives and employees (including their dependents)・Clerical tasks related to withholding tax
・Clerical tasks regarding application for (change in) exemption for dependents of employment income earner and application for deduction of insurance premiums and special deduction for spouse of employment income earner
・Clerical tasks regarding report of salary payment
・Clerical tasks related to personnel transfer of employment income earner regarding special tax collection
・Clerical tasks regarding application for change to special collection of tax
・Clerical tasks related to statutory report of retirement income
・Clerical tasks related to application, etc. of property accumulation housing/pension savings
・Clerical tasks regarding notification for health insurance, employee pension, and corporate pension
・Clerical tasks regarding Category III of National Pension
・Clerical tasks regarding application and claim for health insurance, employee pension, and corporate pension
・Clerical tasks regarding notification for employment insurance
・Clerical tasks related to application and claim for employment insurance, etc.; Clerical tasks of preparing statutory report related to the grant and exercise of stock acquisition rights by holders of share options, etc.
・Clerical tasks regarding statutory report of dividends, etc., related to executive shareholders, etc.
・Clerical tasks of preparing and providing legal documents on financial instruments transactions related to shareholding associations
Specific Personal Information, etc. related to individuals other than executives and employees (including tasks related to those listed on the right)・Clerical tasks regarding payment report of remunerations/fees
・Clerical tasks regarding statutory report of the granting and exercise of stock acquisition rights to holders of share options
・Clerical tasks regarding statutory report of dividends related to shareholders, etc.
・Clerical tasks regarding payment report on dividend of surplus, dividend of profits, and distribution of surplus
・Clerical tasks of preparing payment report of real estate rentals
・Clerical tasks of preparing payment report of consideration for real estate transfer, etc.

4. Security Control Measures

Semba will take necessary and appropriate security control measures for the management of Specific Personal Information, etc. to prevent any leakage, loss, or damage. In addition, Semba shall exercise necessary and appropriate supervision over its employees and vendors (including subcontractors, etc.) who handle Specific Personal Information, etc. The security control measures for Specific Personal Information, etc., are separately stipulated in the “Regulations for the Protection of Specific Personal Information.”

5. Contact for Queries and Complaints

If you have any queries or complaints about our handling of Specific Personal Information, etc., please contact us at the following address.
9F SEAVANS South Building, 1-2-3 Shibaura, Minato-ku, Tokyo 105-0023, Japan 
Consultation Desk for Protection and Complaints of Personal Information, DX Unit, Semba Corporation

(Your personal information will be protected by encryption.)

Please note that we do not accept any inquiries made in person at our office.

SEMBA CORPORATION
June 16, 2020

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